COVID-19 Community Response Initiatives in Keynsham

Keynsham Coronavirus COVID-19 Support Group 

Run in conjunction with the Keynsham Town Council. A place to coordinate resources for those requiring assistance locally. Offer help, ask for help. Together, we can make this work.

We can help with:

  • Collecting prescriptions
  • Shopping
  • Immediate food needs
  • Dog walking
  • Friendly phone call
  • Click and Collect
  • Putting Bins out
  • IT advice

Signposting to organisations who may be able to help with cooking, cleaning and chilcare.

Community Advice Line

Tel: 07534 071466 between 9am and 9pm
Facebook Group:

Support and advice from the Compassionate Community Hub (including food parcels)

Bath & North East Somerset Council, working with 3SG, Virgin Care, and local NHS colleagues, have set up a telephone line giving advice and support to those that need it during this period.

Call 0300 247 0050 (the line is open 9am to 5pm, 7 days a week).

People with concerns over food supply, welfare or wellbeing should seek support and advice from the hub.

Befrienders Hotline

07538 324103

Churches Together in Keynsham & Saltford are operating a ‘befrienders hotline’ from 9am to 9pm 7 days a week. It provides a listening ear and a friendly voice, including signposting to appropriate support locally and nationally, for those in social isolation who may be grieving the loss of what is familiar and settled, worrying about the future in respect of job losses/finances or dealing with the physical grief of having lost a loved one.

Dial-a-Ride Community Bus Scheme

Due to the current situation, Keynsham & District Dial-a-Ride are offering to their members the opportunity to have their shopping collected from local stores and prescriptions picked up from their Doctors.

If you would like us to carry out out the above service then please ring the office:

01225 395321.

The office is open from 8am until 1:30pm Monday to Friday.

If you do not get a reply please leave a message on the answerphone and we will get back to you as soon as possible.

Keynsham Dial-a-Ride is a charity run by volunteers that provides an invaluable service for the town. It relies on donations to keep going. Not everyone can donate, especially considering the uncertainty of the current situation, but if you are able and would like to support the service, donations can be made here:

Keynsham Foodbank

Keynsham Foodbank wants to hear from anyone able to rent out a 600 ft sq plus warehouse or unit in Keynsham. People who might be able to help should email or call 07776 493221.

The Keynsham Foodbank can provide three days’ worth of nutritionally balanced emergency food and support to local people who are referred to them.

If you're struggling to afford food, your doctor, social worker or other professional such as a church minister can give you a voucher to be eligible for collecting food that people have kindly donated for this purpose.

If you would like to donate some food, there are donation boxes and lists of what is needed at the Keynsham Waitrose and Keynsham Tesco (please only donate if you are already visiting the supermarket for essential grocery shopping).

You can contact the Foodbank for more information via the following:

T: 0117 983 7923 or 07776 493221

Or visit

KTCRfm – Keynsham’s 24/7 Radio Station

KTCRfm Radio will be broadcasting updates about the COVID-19 situation in Keynsham at 8am and again at 9pm every morning (except Sundays). The shows will include important information, especially for people in isolation, but remain upbeat and positive about what's happening in the Town.

Tune in to 105.8fm.

You can find out more about the station, listen to a live stream and see the full schedule of Keynsham produced content, broadcasting every day, on their website, and by following their Facebook page,

Virtual Library

The Bath & North East Somerset Council Library Services have setup a Virtual Library on their Facebook page: @BathnesLibraries1

There is loads of great content including virtual storytimes, children's crafts, book reviews, reading suggestions, virtual Bounce & Rhyme, tips on where to access free audiobooks and other culturally enhancing materials plus they've just launched a couple of creative writing 'Lockdown' competitions.

For more information visit:

Butterflies & Sunflowers

Butterflies & Sunflowers offers a free service which focuses on Mind, Emotional and Physical Health.

You can find out more about what they offer on their website: